How do I prepare my file for Print?

    The requirements of print-ready files depend on the processes used to print. As a general rule for color printing, files should be built in CMYK colorspace with image resolution at 300 ppi or higher and should have 1/8th inch of extra Bleed around the outside edges of the finished document.

   Files should be simplified as much as possible by removing hidden layers from Photoshop documents or pasteboard objects from InDesign or Illustrator documents. Also be sure to convert all your strokes and text to outlines. This makes the files easier to transfer, speeds up processing, and reduces the chance of unintended results.

   Be aware that attempting to make a document more print-ready by increasing the resolution of low-quality images or removing extra color data can sometimes do more harm than good. Always save a backup of your original design files before attempting to make improvements for printing. If you are unsure if your file will work or how to prepare it for print send it to us anyway.

What is Bleed?

"Bleed" in printing terminology refers to the extra image extending beyond the trimmed edge. The extra image allows for any slight movements or discrepencies in position or cutting. Documents without necessary bleed have images that end very close to or exactly on the edge of the document. When trimmed, this could result in a thin white line around the edges if the cutting edge does not hit the exact position of the document edge on every print

What types of files do you accept?

We can print using any file that will open using one of the following applications:
   Any version of the Adobe Creative Suite applications Photoshop, Indesign, Illustrator, or Acrobat.
   Any version of Quark Xpress.
   Or Microsoft Office files built in Word, Excel, or Publisher.

If you have design files that don't open in any of these programs, i.e Corel Draw .CDR files, you may need to open them in their native application and export a PDF file. Contact us for more information.

How long will my sign last?

This answer depends on the type of sign. Most banners, coroplast, PVC, and polystyrene will last outdoors up to a year, indoors upwards of 10 years. Dibond, Econolite, Aluminum, MDO, and Acryclic can last years outdoors and withstand even the harshest weather environments. The Inks and Vinyl's used also play a key factor in how long the graphics will last. Most intermediate Vinyl's will last about 5-years, high performace Vinyl's can last upwards of 10 yeards. UV inks typically last about 3 years outdoors, and almost indefinately indoors.

How long does it take to complete a job?

Our average turn time for most jobs is 3-5 working days. This does not include installation or shipping time.

Will my job require a special permit?

This depends on the type of sign purchased, the size of the sign, and many other contributing factors. We encourage patrons to research sign requirements with their local government office before beginning any sign job. Print Group Inc. offers it's own hassle free permitting service, where we will take care of the entire permitting process for you!

Can I see my sign before you print it?

Yes! We work on what we like to call and approval process. Once your artwork/order is submitted we ready your file for print. Once the final file is prepared for print we E-mail you a copy of what the final draft will look like. We wait for an E-mail confirmation before the print process ever begins. An expidited print process is available, we require a signature to wave the proof process.

I am a sign broker, I want to sell signs for you!

While this really isn't a question more of a statement it's one we get quite often. To be a sign broker through Print Group Inc. we require a copy of your Tax ID #, a credit form on file, and a resellers form. Please contact Kevin for more info.

Do you offer a warranty?

Yes! We offer a 90 day hassle free warranty. That means within 90 days if you have any problems with your project due to manufacturers defects, installation defects, or print defects we will replace the problem at no cost to you. Once the 90 day period has past most of our products carry a manufacturers warranty. We will be happy to help you through the warranty process with the manufacturer. Please contact Natalya for all warranty claims.

What are your payment terms?

We accept all major credit cards, cash, check, ATM/Debit, and Money Orders. All signs are COD, internet sales must be paid in advance or have a credit application on file. Credit terms are available for repeat customers only. Please contact Natalya to discuss credit term options.

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